Customer Service

Return Policy

Returns Are Simple!

Simply email or call us at (410) 289-3000 to return or exchange an item.  Some items may not be eligible for return but we will work with you and figure something out!


We will process the refund in the same manner as payment was sent, usually credit card over the phone since we don't keep your information on file.

Packing and Sending your Return

Pack the item(s) into a secure box along with a printed receipt of your order and send to

Malibu's Surf Shop

713 N Atlantic Avenue

Ocean City, MD 21842.

We will process the return and/or exchange and send it out as soon as we can.  If the return or exchange was our fault, we will not charge you shipping costs. 

Returns Department:

Malibu's Surf Shop
713 N Atlantic Avenue
Ocean City, MD 21842

Still have questions?

Contact Us: 410-289-3000 and


Malibu's respects your privacy. Any information provided to us will not be provided to any 3rd parties. Billing information will be used only for billing, and your email address will be only used for billing notification and newsletters pertaining to new products, sales, or updates. Our customer lists are not for sale.

All credit card information provided for billing is immediately encrypted and no complete credit card information is stored anywhere on the site. Your information is password protected and available for review, but we do not transfer, copy, or use this information in any way.

Malibus Surf Shop

Since 1986, Malibu's Surf Shop has been providing customers, friends, and family with all of your surfing needs in Ocean City Maryland.

What can we do for you?

Malibu's Surf Shop

8th Street and the Boards, Ocean City Md


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